Stepping into a client organisation as an OD consultant is a real privilege and honour. It implies some key traits and philosophies of the owner or manager of the business; mostly that he or she cares about employees and understand that organisational success depends on the ability to unlock the potential of individuals and teams, and to keep people engaged with the purpose of the business.
The Plumb Line philosophy is to share this caring approach and make it real for employees. As a consultant I am a privileged guest in clients’ businesses and I try to handle this privilege with care and humility.
I believe in simplicity. For me this means an accurate diagnosis and doing the core things right. As people we are complex and dynamic, and often simple, yet relevant solutions, is what unlocks the most value in organisations. Treating people as valuable and worthy of respect, even difficult decisions and performance management processes yield the desired outcomes for both employees and the organisation.
As colleagues we can thrive together, achieve great things that are larger than ourselves. But this takes effort. We all have experiences and periods of being stuck, as individuals, in teams and in growing a business.
I have seen and experienced what Csikszentmihalyi describes as FLOW: ”moments when a person’s body or mind is stretched to its limits in a voluntary effort to accomplish something difficult and worthwhile”.
The approach of Plumb Line is to facilitate personal and organisational FLOW. We search creatively for holistic solutions to the benefit of the individual employee, the efficiency of the team and the sustainability of the business.
I believe in expert skills and knowledge and to this end collaborate with specialists in complimentary fields of work. This allows access to services like industrial relations, counselling, psychometric assessments and coaching to name a few. The requirements of clients, what is key to their success, defines the service offering and specialists are applied accordingly.